Store policy

Chinnyhairs

Store policy

PROCESSING TIME 

 READY TO SHIP WIGS: 1 BUSINESS DAY

BUNDLES, CLOSURES, FRONTALS, & LASHES: 3 TO 5 BUSINESS DAYS 

MADE TO ORDER WIGS: CAN RANGE FROM 3-7 BUSINESS DAYS. (DURING THIS TIME, I AM RECEIVING THE HAIR FROM MY VENDOR AND MAKING THE WIG.)

SHIPPING TIME
SHIPPING TIME OCCURS AFTER THE PROCESSING PERIOD HAS FINISHED.
• (UNITED STATES) 1-3 BUSINESS DAYS VIA USPS PRIORITY MAIL
• THIS TIME DOES NOT INCLUDE THE PROCESSING PERIOD
• EXPECT DELAYS DURING SALES PERIODS & HOLIDAYS. 



REFUNDS/RETURNS/
ALL SALES ARE FINAL. DUE TO THE NATURE OF THIS PRODUCT, REFUNDS WILL NOT BE ISSUED. 

• HAIR EXTENSIONS CANNOT BE RESOLD AFTER BEING HANDLED OR WORN BY THE BUYER. FOR THIS REASON, ALL SALES ARE FINAL.
• IF YOU HAVE PLACED AN ORDER AND WOULD LIKE TO CANCEL YOUR ORDER, PLEASE USE THE CONTACT LINK BELOW THE PAGE TO REACH US.
• CANCELLATIONS ARE ONLY ACCEPTED WITHIN 48 HOURS OF ORIGINAL PURCHASE DATE.
• RETURNS ARE ONLY ACCEPTED WHEN YOU HAVE RECEIVED THE WRONG ITEMS WHICH HAVE NOT BEEN WORN AND IN ITS ORIGINAL PACKAGING.
• IF YOU ARE UNSATISFIED WITH YOUR ORDER AFTER RECEIVING IT, WE WILL TRY OUR BEST TO FIX IT, BUT NO REFUNDS OR EXCHANGES WILL BE ISSUED.
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